Decodo (formerly Smartproxy) sells residential and datacenter proxies. Residential: $4/GB without a monthly plan, or monthly packs from $3.75/GB for 3 GB. Payments: cards, PayPal, Alipay, Google/Apple Pay, crypto (with limits).
What customers say
2,106reviews · 1 platform
Trustpilot4.22,106
Praise · 1,581Criticism · 261
Praise5 / 5
The proxies were great, but my experience that led me to leaving a review here was the customer service. They are realistic but kind. Will definitely go back to them if a project needs it!
Julie Delacroix
Praise5 / 5
Easy setup, clean US residential IPs, and my first test ran with no proxy failures. Live chat support answered my questions in minutes. Very happy so far.
Willy
Criticism1 / 5
This is the worst mobile proxies provider I've ever come across. They don't have mobile IPs. Whenever I try to connect to a mobile proxy it gives me residential IP.
Abdul
Editorial verdict: Clear residential self-serve menu; datacenter starting prices still need a concrete config on the price page.
Total: 2106 reviews; checked 10/14/2026. Each platform's rating is its own. If a platform is absent, we have no recorded reviews from it — this is not a rating of the service. How we calculate
I had a fantastic experience with Decodo's customer support. I needed to replace a dedicated ISP proxy IP to a specific city (New York), and the agent, Uri, was extremely helpful, patient, and professional. He confirmed the issue on his end, processed the replacement quickly, and provided me with a…
⭐⭐⭐⭐⭐
I had a great experience with Uri from Decodo's customer support. He was professional, patient, and helpful throughout the conversation.He listened to my concerns, explained the available options clearly, and helped me request a refund to my original payment method. I really appreciate their…
The proxies were great, but my experience that led me to leaving a review here was the customer service. They are realistic but kind. Will definitely go back to them if a project needs it!
I've been using Decodo's dedicated US ISP proxies for a personal project. Two of my initial IPs were flagged by third-party IP checkers, so I contacted support. I appreciated that they were honest about how ISP proxies work (residential ASN, server-hosted) instead of overpromising, and they still ma…
Expensive and Unreliable service. The sticky residential IPs are useless, not sticky at all and die all the time. The ISPs work but are very pricey. They will not honour the refund under the guise of not fulfilling the endless refund terms. And more importantly beware when you upgrade, you will pay…
Easy setup, clean US residential IPs, and my first test ran with no proxy failures. Live chat support answered my questions in minutes. Very happy so far.
I had an issue with one of my proxy targets being blocked and contacted Decodo support.
The process was straightforward. The support agent took the time to understand our use case, asked relevant questions instead of just sending generic replies, and then forwarded everything to the compliance team…
Hi Thomas,
Thank you so much for your help and for making the replacements exactly as requested!
I’ve now checked all three IPs using IP2Location and Scamalytics, and I’m very pleased to confirm that all three are high-quality IPs that meet my requirements.
I really appreciate your patience, unde…
Outstanding customer support! I encountered a billing cycle issue where my remaining subscription days were overwritten after reactivation. I reached out to live support and was assisted by Vincent. He was extremely professional, attentive, and quickly resolved the issue by extending my plan to make…
I've been using it for a month and am generally satisfied. Support responds quickly and always resolves my issues whenever possible. As for the proxies themselves, it all depends on the plan—you need to choose the one that suits your needs, and then everything will be fine.
Enterprise customers stay away!
We have used the Decodo service for 3 months and suddenly account got deactivated on a SATURDAY! without a proper cause.
After emailing their compliance team, they say it was due to a chargeback. We never initiated a chargeback and we confirmed this with the bank.…
Country availability comes from the service's published data. Check the exact pool before paying.
Decodo (decodo.com, formerly Smartproxy) is a self-serve proxy brand with residential and datacenter lines, HTTP(S) and SOCKS5.
Residential (2026-09-30): $4/GB without a monthly plan; monthly $3.75/GB (3 GB), $3.50 (10 GB), $3.25 (25 GB), $3.00 (50 GB), $2.75 (100 GB) — package totals shown on-site, +VAT. New users can start a 3-day / 100 MB trial. Datacenter starting prices: shared $0.38/GB, dedicated $0.02/IP (confirm quantity and geo on the price page).
Buyer payments: cards, PayPal, Alipay, Google Pay, Apple Pay; cryptocurrency for all products except ISP and datacenter pay-per-IP. Self-serve refunds follow the 14-day rules on the site.
Residential proxies
Rotating and sticky sessions up to 30 minutes; HTTP(S) and SOCKS5.
Datacenter proxies
Confirm quantity and geo on the Decodo price page before ordering.
Alternatives to Decodo (Smartproxy)
9HTTP — residential and static ISP proxies
Residential proxy provider with pay-per-GB traffic that never expires (from $2.50 for 2 GB), unlimited-traffic plans billed by bandwidth or by ports, and static ISP IPs from $2.50 for 30 days. Pay by card, Alipay or cryptocurrency.
TYPE AND COVERAGE
Residential
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ARNPROXY — datacenter and ISP proxies3.212
ARNPROXY sells static IPv4, IPv6 and ISP proxies plus residential traffic packages and rotating ISP and datacenter bandwidth. Payment by PayPal, Visa, Mastercard and other cards.
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TYPE AND COVERAGE
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AstroProxy — mobile, residential and datacenter proxies4.41248
AstroProxy (now branded Astro) sells rotating IPv4 proxies from mobile, residential and datacenter networks. You pay a small fee per port plus traffic: prepaid packages start at $3.65 per GB for datacenter, $7.30 for residential and $13.14 for mobile, or you can pay as you go.
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TYPE AND COVERAGE
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Bright Data — residential and datacenter proxies4.41438
Bright Data is a large proxy network for data collection: residential, mobile, ISP and datacenter IPs in about 195 countries. Residential traffic can be paid as you go with no subscription, and datacenter and ISP addresses come in packs from 10 IPs. Residential and mobile access requires identity verification.
