Decodo（Smartproxy） — レジデンシャルとデータセンタープロキシ

Precious Oke

2026/10/22

Trustpilot

Fast, reliable, and exactly what I needed. The IP pools are super clean I use them for automation tasks across several countries, and I've never had connection drops or blocking issues. Top notch Customer Support too

ai todo

2026/10/22

Trustpilot

Two of our three dedicated ISP proxies stopped responding to CONNECT requests - no error code, no 407, just silence until timeout. We run time-sensitive messaging for client businesses here in Japan, so this stopped our operation for the morning. The customer service was the opposite of what I expe…

Izzi

2026/10/21

Trustpilot

I completed their verification process, submitted my documents, and funded my account—only for them to block me because I wrote something in the Belarusian language. I have no connection to Russia or Belarus, but I am learning the language; they deemed this unacceptable and blocked me. They also ref…

Master Droid

2026/10/16

Trustpilot

Had a great experience with Decodo's support team! Eliot was incredibly helpful and went above and beyond to resolve my issue. He kindly arranged a free IP replacement as a one-time exception and made sure everything worked as expected. The whole experience was smooth, and I really appreciate the ex…

Arafhat ALam Hridoy

2026/10/16

Trustpilot

Decodo, your service has seriously disrupted my business. My three USA ISP IPs were still valid until October 20, but after purchasing three new European IPs on October 16, my original IPs disappeared. Your support team told me they couldn’t restore them. This is completely unacceptable. I trusted…

Yuko Li

2026/10/13

Trustpilot

I had a fantastic experience with Decodo's customer support. I needed to replace a dedicated ISP proxy IP to a specific city (New York), and the agent, Uri, was extremely helpful, patient, and professional. He confirmed the issue on his end, processed the replacement quickly, and provided me with a…

Consumer

2026/10/13

Trustpilot

⭐⭐⭐⭐⭐ I had a great experience with Uri from Decodo's customer support. He was professional, patient, and helpful throughout the conversation.He listened to my concerns, explained the available options clearly, and helped me request a refund to my original payment method. I really appreciate their…

Julie Delacroix

2026/10/12

Trustpilot

The proxies were great, but my experience that led me to leaving a review here was the customer service. They are realistic but kind. Will definitely go back to them if a project needs it!

LittleKey Liao

2026/10/10

Trustpilot

I've been using Decodo's dedicated US ISP proxies for a personal project. Two of my initial IPs were flagged by third-party IP checkers, so I contacted support. I appreciated that they were honest about how ISP proxies work (residential ASN, server-hosted) instead of overpromising, and they still ma…

sam

2026/10/9

Trustpilot

Expensive and Unreliable service. The sticky residential IPs are useless, not sticky at all and die all the time. The ISPs work but are very pricey. They will not honour the refund under the guise of not fulfilling the endless refund terms. And more importantly beware when you upgrade, you will pay…

Willy

2026/10/6

Trustpilot

Easy setup, clean US residential IPs, and my first test ran with no proxy failures. Live chat support answered my questions in minutes. Very happy so far.

Thinh Nguyen

2026/10/3

Trustpilot

Mistakenly purchase incorrect plan and got support team to refund within a minutes. The experience was smooth and pleasant