So my proxy had just expired since I forgot to renew it. Checking on the dashboard, the location was sold out. But guess what? There is this support called Aiza, she is the best. She helped me get the exact same IP back.
Owino Opiyo
評価されている点5 / 5
Great and reliable services are offered, with excellent customer support. The staff are friendly, willing to assist, and always available when you need their help.
John Kiarii
指摘されている点1 / 5
Their customer support is worse.
I had a balance till my proxies expired.
Then they say you will not be able to get those proxies back, but from next time, we will take care of it.
Their customer support is worse.
I had a balance till my proxies expired.
Then they say you will not be able to get those proxies back, but from next time, we will take care of it.
The IP they provided is terrible, completely fake, and has an ASN mismatch.They don't even do proxy replacement; they charge exorbitant fees. It's a complete scam site, and they block you from the chat when you tell the truth. I definitely wouldn't recommend it; even if you're forced to, never buy a…
Very disappointing customer support experience.
I have used customer support from many companies over the years, not only in the proxy industry, and unfortunately MarsProxies has been one of the most frustrating experiences I have had.
This is not about one isolated incident. I have contacted thei…
So my proxy had just expired since I forgot to renew it. Checking on the dashboard, the location was sold out. But guess what? There is this support called Aiza, she is the best. She helped me get the exact same IP back.
Great and reliable services are offered, with excellent customer support. The staff are friendly, willing to assist, and always available when you need their help.
I give them 3 stars but to be honest they are a good service. I give them 3 stars because of the price i feel like they dont give out many coupon codes for repeating customers like me to save something.
I am very grateful for the services provided, especially the customer service agents—particularly Ale, who assisted and helped me throughout the entire process; he is fantastic and attentive. Thank you—highly recommended.
I bought proxies; I was told I could choose the carrier, but it turned out I couldn't. They blatantly deceive you—do not buy from these scammers under any circumstances.
They deveiced me to deposit money for a plan that they comfired was a specific price. Later when it was going to be renewed it said I had to topup more even tho I was told by support that I would need to pay the specific price that was mentioned earlier. Dont deal with them they couldnt give any dis…
Great customer support (especially Abby) willing to answer any question even if its not connected with proxy services. Other than that proxies are good quality and would recommend it
Easy to use service, self explainable, and actually works. I have been with MarsProxies over the last year and it won't change going forward. Customer for life.
Terrible service. They charge $110/mo for a mobile proxy that NEVER works. The uptime for mine was literally <30%, and when it actually was working it was so slow that you can't do anything with it. Stick to the better competitors.